At Belumina LLC, we respect your privacy and are committed to protecting the personal information you provide when visiting or making a purchase through our website. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our website and services.
By accessing or using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you browse our website, create an account, place an order, contact us, or otherwise interact with our services.
This information may include:
- Full name
- Billing and shipping address
- Email address
- Telephone number
- Order and transaction information
- Account information, if applicable
- Customer service communications
- Information you voluntarily provide through forms or other website features
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, operating system, referring pages, and general website usage information.
2. How We Use Your Information
Belumina LLC may use collected information for legitimate business purposes, including:
- Processing and fulfilling orders
- Providing products and customer service
- Communicating with you about your orders or inquiries
- Sending transactional notifications
- Managing customer accounts
- Improving our website, products, and services
- Detecting and preventing fraudulent or unauthorized activity
- Maintaining website security
- Complying with applicable legal and regulatory requirements
- Responding to customer requests and disputes
We do not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.
3. Payment Information
Payments made through our website may be processed by third-party payment service providers. Belumina LLC may receive limited transaction-related information, but payment card details may be collected and processed directly by the applicable payment processor.
We encourage you to review the privacy practices of the payment provider used during checkout for additional information regarding how payment information is handled.
4. Cookies and Similar Technologies
Our website may use cookies, pixels, tags, and similar technologies to support website functionality and understand how visitors interact with our website.
These technologies may be used to:
- Keep the website functioning properly
- Remember preferences
- Maintain shopping cart functionality
- Understand website traffic and usage
- Improve website performance and user experience
- Support security and fraud prevention
You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some website features or functionality.
5. How We Share Information
Belumina LLC does not sell personal information as a business practice.
We may share personal information with trusted service providers when reasonably necessary to operate our business and provide services to customers. These parties may include:
- Payment processors
- Shipping and delivery providers
- Website hosting and technology providers
- Customer service providers
- Analytics and website service providers
- Fraud prevention and security providers
- Professional advisors and service providers
Service providers are expected to use personal information only for the purposes for which it is provided or as otherwise permitted by applicable law.
We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect our rights, property, customers, website, or business operations.
6. Data Security
We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of personal information.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing transactions, maintaining business and accounting records, resolving disputes, enforcing agreements, preventing fraud, and complying with legal obligations.
When personal information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
8. Children’s Privacy
Our website offers children’s clothing and is intended for parents, guardians, and other adult customers making purchases on behalf of children.
Belumina LLC does not knowingly request or intentionally collect personal information directly from children under the age of 13 for independent use of our website. Purchases and customer service interactions should be conducted by a parent, guardian, or other authorized adult.
If we learn that we have inadvertently collected personal information directly from a child under 13 without appropriate authorization, we will take reasonable steps to delete such information as required by applicable law.
9. California Privacy Rights
If you are a California resident, applicable California privacy laws may provide you with certain rights regarding your personal information.
Depending on applicable law, these rights may include the right to:
- Know or access certain personal information we collect and use
- Request deletion of certain personal information
- Request correction of inaccurate personal information
- Opt out of certain forms of sale or sharing of personal information, where applicable
- Receive information about how personal information is collected and used
- Exercise applicable privacy rights without unlawful discrimination
Belumina LLC does not sell personal information for monetary consideration as part of its ordinary business operations.
To submit a privacy-related request, please contact us using the contact information provided on our website. We may need to verify your identity before completing certain requests in order to protect personal information from unauthorized disclosure.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, services, or platforms. These third parties may maintain their own privacy policies and terms.
Belumina LLC is not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review their applicable privacy policies before providing personal information.
11. Email Communications
If you provide your email address when placing an order or contacting us, we may use it to communicate with you regarding your order, account, customer service inquiries, or other transactional matters.
Where permitted by law, we may also send promotional communications if you have chosen to receive them. You may unsubscribe from marketing emails by following the unsubscribe instructions included in those messages.
Unsubscribing from promotional communications does not prevent us from sending important transactional or service-related communications.
12. Changes to This Privacy Policy
Belumina LLC may update this Privacy Policy from time to time to reflect changes in our business practices, website features, legal requirements, or privacy practices.
When changes are made, we will update the effective date at the beginning of this Privacy Policy. Your continued use of the website after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy, to the extent permitted by applicable law.